Last Updated: [Insert Date]
Welcome to Jibhali.com (“we”, “our”, “us”).
We are committed to protecting your privacy and handling your personal information with transparency and care.
This Privacy Policy explains what data we collect, how we use it, and your rights when you use our website and mobile application.
1. Who We Are
Our website address is: https://www.jibhali.com
Jibhali.com is an Algerian e-commerce platform that connects buyers and sellers (local and international) and facilitates online shopping and payments in Algerian Dinar (DZD).
For privacy-related questions, please contact:
📧 privacy@jibhali.com
2. Information We Collect
We collect personal data in several ways:
a. Account Information
When you create an account, we collect:
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Name, email address, phone number, and shipping address
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Login credentials (passwords are encrypted and not visible to us)
b. Transaction Data
When you make a purchase:
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Order details, payment method, transaction ID, and delivery information are recorded.
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We do not store full payment card numbers; payments are processed through secure local or authorized payment partners.
c. Device and Technical Data
We collect device type, operating system, browser version, IP address, and other diagnostic data to help improve app performance and security.
d. Cookies and Usage Data
Cookies are used to:
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Keep you logged in
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Remember your display preferences
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Enable shopping cart and checkout features
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Measure site performance and security
(See “Cookies” section below for full details.)
e. Comments
When visitors leave comments on the site, we collect:
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The data shown in the comments form
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Visitor’s IP address and browser user agent (for spam detection)
An anonymized hash of your email may be shared with Gravatar to display your profile picture.
Gravatar’s privacy policy: https://automattic.com/privacy/
3. Media Uploads
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract such data from your uploaded images.
4. Embedded Content from Other Websites
Articles or pages may include embedded content (e.g., videos, images, or product listings).
Embedded content behaves as if you visited the external website directly.
Those websites may collect data, use cookies, and track your interaction according to their own privacy policies.
5. How We Use Your Data
We use your personal data to:
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Create and manage your Jibhali account
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Process orders, payments, and deliveries
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Provide customer support and communicate order updates
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Improve our services and app functionality
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Comply with legal obligations (e.g., tax and consumer protection laws)
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Detect and prevent fraud or misuse
6. Who We Share Your Data With
We share limited information only when necessary:
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Payment Partners: For secure local and online payments
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Delivery Services: To ensure orders reach you correctly
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Suppliers: To process international orders and shipping
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Legal Authorities: When required by Algerian law or regulation
We do not sell your personal information to third parties.
If you request a password reset, your IP address will be included in the reset email.
7. International Orders & Customs
For international purchases, your information may be shared with suppliers or logistics partners to complete the order.
In some cases, import duties or customs taxes may apply when goods arrive in Algeria.
These charges are the responsibility of the buyer, not Jibhali.com.
We are working with authorities to simplify customs clearance in the future.
8. Data Retention
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Comments and their metadata are retained indefinitely to help approve follow-ups automatically.
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For registered users, we store the personal data in your profile. You can view, edit, or delete this data anytime (except username).
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We retain transaction and delivery records for the duration required by Algerian accounting and tax laws.
9. Cookies
When you leave a comment or log in, cookies may store:
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Your name and email for convenience (lasts up to one year)
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Login session (lasts two days to two weeks, depending on “Remember Me”)
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Display preferences (lasts one year)
If you log out, login cookies are removed automatically.
If you visit our login page, we set a temporary cookie to test your browser’s cookie support.
It contains no personal data and is discarded when you close your browser.
10. Your Rights
You have the right to:
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Request a copy of the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent for processing (where applicable)
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Delete your account permanently
Requests can be made via privacy@jibhali.com
We may retain minimal records where required by law (e.g., for tax or anti-fraud purposes).
11. Security
We use encryption, secure connections (HTTPS), and access controls to protect your data.
However, no online transmission is 100% secure, so we encourage users to use strong passwords and protect their devices.
12. Children’s Privacy
Jibhali.com is intended for users aged 18 and older.
We do not knowingly collect or store personal data of minors.
13. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Transactional and account data may be processed through secure data centers and service providers in compliance with Algerian and international privacy standards.
14. Changes to This Policy
We may update this Privacy Policy periodically.
Significant changes will be announced via the app or by email.
